Foldable lumbar support cushion
■ Regarding Shipment
For bulk wholesale inquiries, our customer service will select the best logistics for you. The shipping fee will be charged based on the actual cost. If you need to specify a logistics service, you can also contact our customer service for communication and handling.
■ Regarding After-sales Service
After the goods are dispatched, we can do our best to help you track the transportation status of the goods to ensure that you receive them as soon as possible. However, we choose express delivery and logistics for shipping and cannot control the exact delivery time. Please understand! If you have any problems, please contact us in time for handling.
2) The profit margin in wholesale business is meager. The shipping costs for returns and exchanges are borne by the customers themselves! We are a powerful manufacturer and will strictly do a good job in preparing goods and sealing boxes.
3) When our company ships goods, they go through three inspection procedures: picking, checking and packaging, to fully control the situation of underdelivery or missed shipment. When receiving the goods, be sure to count them in the presence of the Courier! If there is any shortage, please contact us immediately!
■ Regarding the return and exchange of goods
For products purchased in our store, if there are quality issues, returns and exchanges can be processed within seven days. Please be sure to contact the after-sales customer service first so that we can handle the return procedures for you as soon as possible. Otherwise, returns and exchanges will not be accepted!
2) Before receiving the goods, please check the packaging first. If it is damaged, please make sure to inspect the goods before signing for them. In case of damage, please inform us of the name and quantity of the damaged product on the same day in a timely manner, and take photos on the spot and send them back to our after-sales customer service for handling. So as to claim compensation from the express delivery.
■ Disclaimer
1) We will not be held responsible for any losses caused by returning the product or applying for a refund without contacting customer service.
2) For items that do not comply with the return and exchange rules and are sent or dispatched, we will reject them all and will not bear any responsibility.
■ Regarding Evaluation
1) If there are no special circumstances, please confirm the positive review as soon as possible after the buyer receives the goods.
2) After receiving the goods, if you are not satisfied with the products or services, please do not rush to comment. Contact customer service in a timely manner to explain so that we can handle it properly in a short time. When encountering the problem of slow logistics, we will do our best to urge and properly solve it. Long live understanding. Please don't comment just because the logistics is poor! Thank you very much!
We promise that all products are described truthfully and we provide sincere service to ensure your shopping experience is worry-free and enjoyable!
