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1: Regarding the minimum order quantity, all products can be priced according to the minimum order quantity mentioned above
2: If the customer service doesn't reply in time, please leave a message first. We will reply as soon as we see the message
3: Regarding shipment:Express delivery services will be collected uniformly at 17:00 in the afternoon. Orders in stock for the same day will generally be dispatched within 24 hours
4; The product has the function of automatically generating weight. Each product has a weight, and the freight price is also automatically generated. There may be a slight error. Please contact customer service in time(Free shipping for orders over 68 yuan in the entire store)
5; About the product
All products are manufactured by our own factory, made of environmentally friendly and harmless materials, and undergo quality inspection upon entry into the warehouse
For online products, they will be in stock as soon as you place an order or arrive within 3 days. If an order placed on the same day is out of stock and you need to wait for it, the customer service will contact you to communicate. Our company's products are produced on a rolling basis. For products that have not entered the clearance sale category, continuous production will be carried out. There is no need to worry if the online inventory shows zero
6; Regarding Customization
For products in the clearance category, production will be suspended once the online inventory is sold out. Old customers can note the item number. If you need to continue purchasing, you can contact customer service for customization. The minimum order quantity is 10,000 pieces, and you can enjoy order discounts
In addition, our factory supports customization based on provided drawings or samples. Customers can contact our customer service for customization. The minimum order quantity for a single style is 10,000 pieces. The specific products customized by customers will not be put on the shelves for sale
7; Regarding after-sales service
The products in the store support 7-day no-reason return and exchange, and some products support 15-day exchange
For damaged goods during transportation, considering that it is very troublesome for customers to directly claim compensation from the logistics company, our company will be responsible for logistics negotiations. However, please have the customer complete the inspection and contact us in a timely manner. If it is overdue, we will also be unable to contact the logistics company
If there are any quality issues with the product, please contact customer service promptly and provide picture evidence. We will handle it in a timely manner, refund the customer or resend it.The return shipping cost for quality issues will be borne by us