【 Buyer's Information
◆1. Please read the shopping instructions carefully before purchasing, including the category and purpose of the product. Once the photo is taken, it means acceptance. If you have any questions, please consult the store owner in time. It is more appropriate to make payment only after confirming that you understand all the products and have no objections to avoid unnecessary misunderstandings.
Please read it through before shooting
1) Our store supports drop shipping. Drop shipping customers, no retail! Only wholesale business accepted! Even if you purchase 12 or more individual items, it can still be considered wholesale!
But please contact our customer service! Dear friends who need urgent goods
2) After-sales issues: The wholesale profit margin is meager, and we lack the ability to handle after-sales services. In case of dissatisfaction with the product or damage during transportation and a series of other problems. Exchanges are acceptable, but refunds or discounts are not accepted! The shipping cost incurred shall be borne by the buyer! The seller does not cover the shipping cost! The shipping fee will not be refunded based on the invoice number.
3) Please provide the delivery address and the recipient's name and phone number in detail, especially the phone number, which must be accessible! After the goods are dispatched, if the buyer changes the address for transfer or returns the goods due to their own reasons, the shipping costs incurred shall be borne by the buyer!
4). When the buyer receives the package, please first inspect the outer packaging of the package in person (in front of the staff), and open the package to check the contents. Only when you confirm that the goods you receive conform to the product description, pictures, specifications and quantity you purchased, and are damaged, can you sign for your package. If you have any questions, please contact us in time for handling!! We will not be responsible for any problems if you check for private signature and receipt! Thank you for your cooperation. After receiving all the items, please check if the seal is open and make sure the goods are correct before signing for them. Alibaba has relevant regulations. After signing for the goods, the seller's responsibility is fulfilled. If there are any problems during transportation, please refuse to sign and contact the shop owner in time. We are responsible for negotiating compensation with the express delivery company.
After receiving the item, if you find that the shipment is incorrect, please contact customer service immediately upon receipt of the goods. Do not take any actions that may affect resale. If it is indeed a shipping error, you can negotiate a return or refund. Our store is responsible for covering the round-trip shipping costs of wrongly dispatched goods. Except for issues such as wrong delivery, no returns or exchanges are allowed. However, please contact us promptly if you encounter any problems. We will serve you wholeheartedly. Have a pleasant cooperation!
When receiving the goods, be sure to count them in the presence of the Courier! If there is any damage or shortage, please reject the goods directly. Be sure to contact us at the first time! Under no circumstances should you come to us after signing for the delivery and say what you haven't received. Any problems after signing for the delivery shall be borne by the recipient themselves! (The security guard signs on behalf of the recipient. Even if it's not signed for by the recipient themselves, it still counts as signed for.)
5) Return and Exchange Policy: All returns and exchanges do not accept any form of cash on delivery, packaging damage or other losses arising therefrom. The buyer shall bear the responsibility themselves. When returning products, please pack them in a carton intact. Be sure to place a return and exchange detail sheet, including the order number, contact person and phone number, and note the reason for the return or exchange, so as to confirm the return or exchange matters in a timely manner!
6) Speed issue: Our store defaults to ZTO Express, Best Express and YTO Express for express delivery. For Hong Kong, Macao and Taiwan, SF Express is the default. If the default delivery is not available, you can contact customer service. The issue of speed has always been a problem that troubles us. If you urgently need a product or don't have the patience to wait for it, please be cautious. Sometimes, the weather can also affect the speed of the delivery. Don't chase after us asking when it will arrive. We can help you urge the delivery, but we can't control the delivery either! Don't vent your anger on us because of the speed of the delivery or the attitude of some individual couriers!
7) We do not accept medium or negative reviews: Dear customer, if you have any questions after reading the above issues, feel free to consult us directly! Our store does not accept: there are no free gifts, the delivery is slow, the delivery person has a bad attitude, or the product is not as good as expected. The negative reviews resulting from problems such as the product breaking down on the road but you not solving them!
8) Due to the presence of physical stores for sale, it cannot be ruled out that there will be a shortage of goods after placing an order. We will strictly ship the goods according to your order. If there is any shortage, we will contact you by phone!
9) Regarding the price: For bulk orders, you can contact our customer service for the bulk order price (orders above 3,000 yuan are considered bulk orders. If the price is lower than 3,000 yuan, there is no need to bargain with our customer service).
10) Regarding the product: We insist on the actual product pictures, but we cannot rule out the possibility of color differences due to different displays! Due to the influence of many factors on shooting, there will be certain color differences due to the variations in the resolution and brightness of the display. Buyers who cannot accept any color difference at all should consider carefully. Dear friends, please make sure to check carefully before taking pictures
Finally, I hope we can have a pleasant cooperation, develop together and move forward hand in hand!
"Express Delivery: Consult online customer service!" 【 Logistics 】 : Choose by yourself or we will randomly ship for you!
We highly value every positive review. If you are not satisfied with anything after receiving Dongdong, please contact my customer service representative Wangwang, who will definitely provide you with a proper solution. Please make your evaluation only after the problem is solved for you. Do not give a medium or bad review without contacting the store. Even if it's a malicious negative review, we will still complain to the end. Please understand...
■ We insist on providing excellent quality, reasonable prices, patient service and true expression - honesty, mutual benefit and consistency in words and deeds. Let everyone who shops here receive - a sincere response.
■ When the buyer receives the package, please inspect the outer packaging of the package in person (in front of the staff), open the package to check the contents, and confirm that the goods you receive conform to the product description, pictures, specifications and quantity you purchased, and are damaged before signing for your package. If you have any questions, please contact us in time for handling!! We will not be responsible for any problems if you check for private signature and receipt! Thank you for your cooperation.
■ Regarding returns and exchanges for quality issues: Please check carefully after receiving the goods. If serious quality problems are found, please provide corresponding pictures and send them out within three days; No returns or exchanges are accepted after three days.
■ Evaluation: If you are satisfied with my products and services, please spare some time to give an evaluation on the order after purchasing the goods. Our growth is inseparable from your support. With your support, I will do better.
■ Regarding the efficacy of skin care products and allergy issues, I believe all of you are well aware that many of them vary from person to person... Everyone has a different skin type. Even if they all have oily skin, different results can be caused by objective factors such as absorption, weather, environment and methods.
Finally, I hope we can have a pleasant cooperation, develop together and move forward hand in hand!
